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Shipping Information: We process orders within 1 - 2 business day. our order will arrive between 4 - 9 business days after you submit your order. Orders placed before 6:00 PM AEST are processed same day (Mon–Fri).
We want you to love your Paws and Pets Co purchase! If you're not completely satisfied with your order, just reach out to us within 30 days of delivery, we're always happy to help!
Pieces are sized by how far they stretch. A seat cover fits a seat 65 to 95 cm wide and up to 200 cm long depending on the size, the chaise piece spans 90 to 110 cm wide, and there are backrest and headrest pieces too. Full sets cover a two or three-seater with a chaise, and a 45 cm pillow cover matches.
Materials
A high-stretch honeycomb jacquard with a water-resistant coating. It machine washes.
Your dog jumps up and lands on the cover, and it stays tight across the cushions. The stretch fabric holds the seat instead of sliding off the front, so you are not straightening it the moment they settle.
Grips Where A Drape Slides
A loose drape cover shifts every time a dog climbs on, and within a day it is bunched in the middle with the sofa showing at the sides. The Dale stretches over the whole frame and tucks into the gaps, so it grips the shape and stays where you fitted it.
Wraps The Whole Sofa Frame
It stretches over the seat, back and arms with no gap at the sides where a throw leaves the sofa showing. Single pieces cover a chair or chaise, and the sets wrap a full two or three-seater so the whole sofa matches.
Get answers to common questions about the Dale here
What is the fabric like?
The Dale is a honeycomb jacquard with a water-resistant coating, stretchy enough to pull tight over the cushions. Spills bead on the surface, and the whole cover machine washes.
How do I pick the right size?
Measure your seat width and length and match the stretch range, from 65 cm up to 200 cm long. For a three-seater where a Brittany Spaniel jumps about, the three-seater-plus-chaise set covers the whole sofa.
Is it one piece or several?
You can buy single pieces for the seat, chaise, backrest or headrest, or a full set for a two or three-seater with chaise. The Dale stretches to tuck into the gaps on each one.
Do you offer free shipping on the Dale?
Yes. We offer free shipping on all Australian orders of the Dale with no minimum spend required.
How long does delivery take for my Dale order?
Orders are processed within 1–2 business days. Transit typically takes 3–7 business days, giving an estimated total delivery time of 4–9 business days. Orders placed before 6:00 PM AEST begin processing the same day.
Will I be able to track my Dale order?
Yes. All orders include tracking. Once your Dale is dispatched, you will receive a tracking number via email. You can monitor your shipment at any time via the order tracking page
What is the return window for the Dale?
You have 30 days from the date of delivery to return your Dale Items must be unused, unmodified, and returned in their original packaging with all accessories and tags included.
Is there a restocking fee if I return the Dale?
No. We do not charge any restocking fees. Returns are completely free of any restocking charge.
Is the Dale safe for pets?
Yes, the Dale is made from pet-safe materials and designed with your animal's wellbeing in mind. Always supervise your pet during initial use.
How do I get in touch with the Paws and Pets Co?
You can reach our customer service team via email at Info@pawsandpetsco.com. We are available Monday to Friday, 9:00 AM – 5:00 PM AEST, and aim to respond to all emails within 1–2 business days. You can also visit our FAQ page for further information.
From Pet Owners, For Pet Owners
What began as a passion for pets has grown into a something more. Helping pet owners around the world to get the best. Every product is carefully selected, securely packaged, and shipped with tracking, so you can shop with complete confidence.
Where Care Meets Quality
We believe great pet products aren't just about function. They're about the love and craft behind every detail.