• Free Shipping In Australia
    4 - 9 Business Days Total Delivery
  • Dedicated Support Team
    Your Experience Matters
  • Simple, Hassle Free 30 Day Returns
    With Express delivery
  • Secure Payments
    Pay With Confidence

Shop Our Autumn Pet Essentials

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  • Durable Materials
    Materials That Look Great And Work Even Better
  • Quality Sourcing
    High Quality & Seamless Design
  • Easy Set Up Every time
    Simple. Effective. Efficient.

From Pet Owners, For Pet Owners

What began as a passion for pets has grown into a something more. Helping pet owners around the world to get the best. Every product is carefully selected, securely packaged, and shipped with tracking, so you can shop with complete confidence.

Where Care Meets Quality

We believe great pet products aren't just about function. They're about the love and craft behind every detail.

Our Story

See our Dog Range

See Our Cat Range

What makes Paws and Pets Co different?

We're pet owners ourselves. Every product in our store is handpicked by an owner who genuinely cares about what goes on. If we wouldn't use it with our own pets, it doesn't make the cut. You can learn more about our story here.

How do I know your products are good quality?

Every product is carefully selected before it reaches our store. We only carry items we'd trust with our own animals, and we stand behind every purchase with a 30-day hassle-free returns policy.

Do you offer free shipping?

Yes. We offer free shipping on all orders all across Australia with no minimum spend required. You can find more details in our Shipping Policy

How long does delivery take?

Orders are processed within 1–2 business days. Transit typically takes 3–7 business days, for a total estimated delivery time of 4–9 business days.

Will I receive tracking information for my order?

Yes. Every order includes tracking. Once your order is dispatched you will receive a tracking number by email, and you can follow your shipment at any time via our Order Tracking page.

What is your return policy?

We offer a free 30-day returns policy on all orders. Items must be unused, unmodified, and returned in their original packaging with all accessories and tags included. You can find our full Return & Refund Policy Here.

Is there a restocking fee?

No. We do not charge any restocking fees. You can find more details in our returns and refunds policy

What if my item arrives damaged or defective?

If your order arrives damaged, defective, or incorrect, we will cover all return shipping costs and arrange a full refund or replacement at no extra cost to you. You can find more in our terms of service

How do I cancel my order?

Order cancellations must be requested within 24 hours of purchase. Email us at Info@pawsandpetsco.com with your order number and we will take care of it.

How can I contact Paws and Pets Co?

You can reach us at Info@pawsandpetsco.com. Our team is available Monday to Friday, 9:00 AM – 5:00 PM AEST, and we aim to respond within 1–2 business days.